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Home Depot Salary: Qualifications, Application, And More

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Featured Image: Flickr

Home Depot is the world's largest home improvement retailer, founded in 1978 in Atlanta, Georgia by four men with a vision to provide quality customer service to customers who were not always right, but had a "Bill of Rights." They opened two stores simultaneously with the goal of providing customers with access to what they needed when they needed it and with helpful information to get the job done correctly.

They also believe in their employees and the average Home Depot salary reflects this. For employees, Home Depot is a great place to work due to the competitive performance bonus structure based sometimes on sales. Your compensation is directly related to how well you perform, not subjective management preference of an individual.

Across the board, the average Home Depot salary is significantly higher than in other retail positions from cashiers to stockers to management. If you want to be a part of helping do-it-your-selfers complete DIY home improvement projects safely and efficiently, we will help you through the application and interview process along with teaching you the expected salary, qualifications, and more.

Quick Navigation
JOB RESPONSIBILITIES
QUALIFICATIONS
Soft Skills
Application and Interview Tips
SALARY INFORMATION
Home Depot Salary for Retail Positions
CONCLUSION

JOB RESPONSIBILITIES

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You can apply for a Home Depot job either online or in-store. The in-store application tends to be shorter and you can usually only apply for retail positions, so that is what we will be focusing on.

  • Sales associates are expected to locate products for customers and up-sell to better, more expensive products when applicable.
  • Customer service associates are expected to locate products and answer questions from customers. Part of their job is to walk customers to the stations where they can be helped further such as the key-making station.
  • Lot associates fall under the umbrella of operations and they are responsible for loading products into customers' vehicles and ensuring the store remains clean.
  • Freight associates are also part of the operations service area and they are expected to maintain the stock of products and organize them, particularly during promotions like American flags for the fourth of July or Christmas trees during Christmas time.
  • Cashiers are responsible for the accurate handling of cash and assisting customers using self-checkout equipment.
  • The job of the assistant manager is to manage the other employees such as ensuring the quality of customer service and maintaining the stock.
  • The job of the manager is to review the reports from the assistant managers and implement policies to fix issues.

Other positions you can apply for include operations manager, information technology specialist, warehouse supervisor, senior business analyst and senior software engineer.

QUALIFICATIONS

There are a few qualifications which are universal in applying for a position at Home Depot. You must be at least 18 years of age unless you have special permission from the state or are approved by the local store you are applying to. You must be available during the hours of operation of the store. These are generally 6 AM to 10 PM Monday through Saturday and 8 AM to 9 PM Sunday.

Hourly employees can request specific work hours, but they start off at the bottom of the totem pole, so their requests may not be granted. At this point, they must decide whether they should adjust their schedules to accommodate work or seek out other employment options.

Soft Skills


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The most important soft skill for working at Home Depot is customer service. This is a crucial part of their corporate identity and it is advertised in commercials on television and radio and even satirized in the media. Other critical soft skills to mention on your resume and during your interview include attention to detail, business awareness, communication, information technology, interpersonal skills, numeracy and selling skills.

Application and Interview Tips


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If you apply for a position at Home Depot online, you will be given the option to upload your resume, but one is not required to be hired as some of these positions are entry-level. Read the job description carefully for the job you are applying to because many of them will require you to lift an average of 80 pounds regularly. This may be difficult if you have certain medical conditions like a bad back or you are a smaller individual. This is also where you can request desired hours. During your interview, the hiring manager will let you know if they can accommodate your desired hours.

Depending on the job you are applying to and competition, you may go through multiple rounds of interviews. Your first interview with Home Depot may be over the phone so be prepared for the call. If you are not, do not just let it go to voicemail. Answer with a friendly and professional tone and inform the hiring manager it is not a good time and reschedule for a later time. If you know when your phone interview will occur, dress professionally and smile. The hiring manager can hear your smile and it will make you appear more personable.

Arrive 10 to 15 minutes early for your in-person interview. Mention any relevant retail experience you have along with other soft skills you have developed through school, clubs or other extra-curricular activities. Do your research on the company and blow the hiring manager away with your charming personality. You may follow up by phone seven days after your application if you log on to the company website and the status indicates it has been reviewed. Call when the store is not very busy.

SALARY INFORMATION

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The average Home Depot salary depends on which service area you are in. Common service areas include retail, supply chain, home services and contact center. Other factors affecting your pay include geographical location, performance bonuses you earn, sometimes based on sales, years of experience you have and which shift you are working. Many states require a pay differential for working after 10 PM.

Furthermore, expect a raise for every year of service and an employee stock purchase plan. You can set aside up to 20% of your pay into the ESPP up to $21,250 per year and if the company continues to succeed, your money will grow. Please note, these numbers do not include anything other than base compensation.

Home Depot Salary for Retail Positions


The most common positions people apply for at Home Depot are retail positions.

  • Sales positions pay an average of $12 per hour. Most retail sales positions pay around $11 per hour.
  • Customer service positions also pay an average of $12 per hour. Most customer service representatives who work in retail are paid between $8 and $10 per hour.
  • Lot associate positions pay an average of $11 per hour.
  • Freight associate positions also pay an average of $11 per hour. Freight associate positions for many large retailers across the United States pay $8 to $9 per hour.
  • Cashier positions pay an average of $10 per hour. Most retail stores pay their cashiers between $8.24 and $9.70 per hour.
  • The average Home Depot salary for assistant store manager is $55,859 falling within a range of $44,000 to $70,000 per year before bonuses. The average assistant store manager salary in the United States falls between $32,000 and $65,000 per year with a median of $46,000.
  • The average Home Depot salary for a retail store manager is $78,004 per annum with a base compensation ranging from $53,000 to $112,000 depending on location. The base salary for the average retail store manager is between $49,538 and $67,698, with the median salary being $56,640 before additional compensation.
  • The average Home Depot salary for warehouse supervisor is $55,757 falling within a bell curve of $42,000 to $71,000 per year.

CONCLUSION

In a very short time, Home Depot has grown from a two-store operation in Georgia to the world's largest home improvement retailer. To reflect their stronghold in the market, the average Home Depot salary is much higher than for other retail stores from cashiers and stockers to assistant managers and managers.

The retail positions are typically entry-level, so you do not even need a resume to apply. Just a good attitude and a good head on your shoulders although there is a spot on your online application to enter a resume. This will help you get the job. If you have a bad back or are a smaller individual, read the job description carefully as you may be expected to lift an average of 80 pounds on a regular basis.

Unless you want to be a night stocker, be sure you are available during the store's hours of operation. If you search the internet for your local store, you can find this information. If it is not available, call your local store or visit. They will be posted on the front door. Stress during your interview any relevant retail experience you have and soft skills necessary for the job.

The bottom line is Home Depot is not only a great home improvement store but also a great place to work. Customers are friendly and management believes in the vision of the founders and wants to take the necessary steps to see the store succeed. This means compensating you extra for above-average performance, giving you a raise every year you work there and offering your employee stock options, so as the company grows, so does your money. If you are friendly and passionate about home improvement projects, apply today. Home Depot is a great fit for you.

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